Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we gather information you voluntarily share. This includes your name, company name, email, phone number, delivery addresses, and detailed specifications for your floral needs. We also collect payment details during checkout, though processing is securely handled by our payment partners.

For corporate clients, we may obtain further business information such as company registration data, preferred delivery times, and budget considerations. This helps us provide tailored service that meets your business needs.

Our site automatically gathers certain technical details when you visit, including your IP address, browser type, device information, and navigation paths. We use this data to enhance site performance and understand how clients discover our services.

How We Use Your Information

We mainly use your data to complete flower orders and deliver excellent customer service. This involves processing orders, coordinating deliveries, crafting custom arrangements according to your preferences, and communicating about your service needs.

We also use information to enhance our services and the user experience on our site. This helps us identify which corporate floral offerings are most valuable for our clients and how we can better support the business community in United States.

Information Sharing and Disclosure

Wind Grove Forge respects your privacy and does not sell your personal information to third parties. We share information only as needed to provide our services or when required by law.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Measures for Data Security

We protect your personal data with robust security measures and appropriate technical and organizational controls. This includes secure storage, encrypted communications, and restricted internal access to personal information within our organization.

Although we employ strong security measures, no method of transmitting over the internet is completely secure. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You have important rights regarding your personal data. Depending on applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal information.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Cookies and Website Tracking

Our site employs cookies and similar technologies to enhance your browsing experience and learn how visitors use our site. Cookies help us remember your preferences and assess site performance.

You can manage cookie choices in your browser settings. Note that turning off certain cookies could impact site functionality. For more details about our cookies practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to third-party sites or services. This privacy policy covers only Wind Grove Forge and our site. We are not liable for the privacy practices of external sites.

We recommend checking the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial updates occur, we will refresh the "Last Updated" timestamp at the top of this policy.

Please take a moment to review this policy from time to time so you know how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.